Lyra, Spring Health, Modern Health: your work benefit, decoded

What these platforms are

Employer-paid networks that replace the old EAP: your company buys a yearly allotment of sessions per employee — and none of the three publishes a number, because the number is set by your employer, which Modern Health states outright: "Your employer determines the number of therapy and coaching sessions you are eligible for"¹, you sign up with your work email, get matched fast, and pay nothing. Lyra leans clinical — licensed therapists, evidence-based care, and its own employed clinicians alongside a contracted network. Spring Health leads with a screening assessment and precision-matching. Modern Health leans hardest on coaching — many plans route you to a certified coach first, therapist on request.¹ All three: real value, fast access, no bill.

The three things to know going in

The cap, and the cliff. Free sessions run out — mid-treatment if the work is real. Ask at session one: "What's my session count, and if we need more, do you take my health insurance?" Many platform therapists also sit on insurance panels; a warm handoff beats a cold restart. If not, the 10-day rule → gets you an in-network start while things are still moving.

Coach ≠ therapist. Coaches can be great for goals and habits. They are not licensed, don't diagnose, and aren't the right seat for depression →, trauma →, or anything clinical. If the intake funnel offers a coach and you wanted therapy, say the sentence: "I'd like a licensed therapist, please." You're entitled to ask.

Confidentiality is real, with edges. Employers see aggregate usage, never names or notes — same legal footing as an EAP.² The edge cases are data ones: you're using a vendor your employer chose, so read the consent screen about what's shared and treat app data as app data →. And continuity has a job-shaped boundary — leave the company, lose the platform. If you're eyeing the exits, ask your therapist now about post-employment options.

The honest take

Free is free: use the sessions. Just treat the platform as a funded on-ramp, not a permanent home — get the cap in writing at session one, insist on a licensed therapist if that's what you need, and plan the handoff before the meter runs out. If the work turns out to be long, a therapist you choose →, on your own insurance, is the seat that survives job changes.

Q&A

Q: Should I use my company's Lyra, Spring Health, or Modern Health benefit? A: Yes — the free sessions with licensed therapists are genuinely valuable and confidential (employers see aggregate usage, not names). Know your session cap, ask what happens when it runs out, request a licensed therapist rather than a coach for clinical concerns, and remember the benefit ends when the job does.

Our therapist directory: See its current status →

Sources

1. Lyra Health member FAQ ("Many members receive a set number of therapy or coaching sessions at no cost, while others may have low copays or cost-sharing for extended care" — no number published) — lyrahealth.com; Spring Health care-team article ("Once all of your available employer-sponsored sessions are used up, Spring Health will automatically route eligible clinical services to your insurance plan on file") — springhealth.com; Modern Health support article on session counts — modernhealth.com. All read 18 August 2026. Because no vendor publishes a count, the only reliable source for your number is your own account or your benefits team
2. Confidentiality of Medical Information Act, Civ. Code §56 et seq. — employer-sponsored care disclosure limits.

Paid for by participating therapists. Inclusion is computed from availability data — never purchased. No ads, no data sold.