The short answer: Confirm cost and visit count when scheduling. No official AUHS page promising reimbursement of outside therapy copays was found.¹
Start with Counseling Services Office
Book it: Call the Counseling Services Office to schedule a confidential appointment. The current phone number is 562-988-2278 ext. 2030. Open the official service page →¹
Who can use it: Current undergraduate and graduate AUHS students. What it costs: AUHS describes counseling as a student service but does not publish a per-visit price or copay.¹
The limit that matters
Short-term counseling; no numerical allowance is published. This is the fact to confirm again at intake, because staffing and campus rules can change during the academic year.¹
If you need help today
Contact Counseling Services or Student Affairs for immediate help or an external referral; call 911 for immediate danger. After hours: No AUHS-operated 24-hour counseling line was verified; use 988 or Los Angeles County’s 24/7 line at 800-854-7771.²
Medication and longer-term therapy
Psychiatry: No campus psychiatry or medication management was verified. When campus care is too short: AUHS states that crisis support can include referrals to external providers.²
If you use a parent’s insurance, billing paperwork can disclose that care was used. Read the student privacy and EOB route →. If money is the obstacle, compare Medi-Cal →, sliding-scale care →, and California-wide telehealth →.
Choose the right American University of Health Sciences door
| What you need | Start here | What to say or ask |
|---|---|---|
| Help today | Contact Counseling Services or Student Affairs for immediate help or an external referral; call 911 for immediate danger. | “I need urgent support today.” If you may be in immediate danger, call 911. |
| A first counseling visit | Call the Counseling Services Office to schedule a confidential appointment. | Ask whether intake counts toward the session allowance and when the first clinical visit can happen. |
| Evening or weekend support | No AUHS-operated 24-hour counseling line was verified; use 988 or Los Angeles County’s 24/7 line at 800-854-7771. | Ask whether this is crisis-only, one-time support or a route that can schedule recurring care. |
| Medication | No campus psychiatry or medication management was verified. | Ask whether a referral is required, what a visit costs and who handles refills between terms. |
| Weekly, specialized or longer-term therapy | AUHS states that crisis support can include referrals to external providers. | Say what matters: specialty, identity, location, telehealth, language, insurance and maximum price. |
Before you spend money outside campus
Campus counseling and outside insurance are separate. Before booking an outside therapist, ask:
- Is this clinician in-network for my exact plan—not just the insurance company?
- What will I owe before and after my deductible?
- Does the plan require a campus referral or prior authorization?
- If the clinician is out-of-network, will they provide a superbill and where do I submit it?
If you use a parent’s plan, ask the insurer how to request confidential communications before the first claim. An explanation of benefits can otherwise show that care was used.
What to ask in the first appointment
- What is my individual-session limit this term or year, and does intake count?
- If I need weekly or specialized care, who starts the outside referral?
- Is psychiatry separate, and does it require a campus or insurance referral?
- What can I use while I am waiting: a group, same-day consultation, or virtual care?
- Will any charge or insurance explanation be sent to someone else?
Verification record
Every campus-specific statement above was read on an official American University of Health Sciences page. Core access facts are due for re-check by 2026-11-22. A missing number is reported as “not published,” never filled from an old catalog or another campus.
Sources
- AUHS — Students Needing Psychological Services, read 2026-08-24.
- AUHS — Student Resources, read 2026-08-24.