You have Medi-Cal, and someone told you it "doesn't really cover therapy." That someone was wrong. Medi-Cal covers mental health care. Managed care has no copay for covered care, but check whether your eligibility has a Share of Cost before assuming the total is $0.¹
"But I probably earn too much." For most adults the line is 138% of the federal poverty level — about $21,597 a year for one person, $29,187 for two, on the state's own current chart.⁴ It is assessed on your income now, not last year's total, and there is no asset test on this pathway. The income question, worked through →
What's true: there are two doors, and people get bounced between them until they give up. Since 2022, a state policy called No Wrong Door says they can't do that anymore — whichever door you knock on has to get you to the right one with a warm handoff, not a shrug.²
The two doors, in one minute
Door 1 — your managed care plan (the card in your wallet: L.A. Care, Health Net, Molina, Anthem, Kaiser, CalOptima, IEHP, and so on). This door is for what the state calls mild-to-moderate needs: anxiety, depression, grief, stress that's hurting your life but not shutting it down. Call the member services number on your card and say:
"I'm requesting outpatient mental health services. I'd like a list of therapists taking new patients, and an appointment within 10 business days per the timely access law."
Yes — the 10-business-day rule applies to Medi-Cal managed care too.³
Door 2 — your county mental health plan. This door is for specialty care: needs that significantly affect your ability to function, or that involve more intensive support. You can call your county access line directly — no referral needed (when a referral is and isn't required, on any plan →). Every county guide below has the number.
You don't have to guess which door is yours. Call either. Under No Wrong Door, if you belong at the other one, they must assess you and connect you — you can't be told "not us, goodbye."²
What Medi-Cal therapy costs
Managed care has no copay for covered services. Some Medi-Cal members have Share of Cost: an amount they must pay or owe for health care before Medi-Cal pays. The Notice of Action sent with your approval says if this applies and gives the amount. It resets each month.¹
Before the visit, ask: “Do you accept my Medi-Cal coverage? Is this service covered? Does my eligibility show Share of Cost, and what would I owe?” If a bill seems wrong, ask the provider and your plan or county eligibility office to explain it before paying.
What happens next
You call → they screen you (10–20 minutes of questions, on the phone) → you're matched to a therapist or clinic → first appointment. If any step stalls past 10 business days, say the words "timely access" and ask for the grievance process. Escalation for managed care plans: DMHC Help Center, 1-888-466-2219.
Your county's route
Each of California's 58 counties runs its own specialty door, and each has its own set of Medi-Cal managed care plans. We wrote a page for every one. Each carries that county's own line — read off the county's own page, with the date — the plans that operate there, and the two scripts.
Southern California
- Los Angeles County → — (800) 854-7771, DMH help line, 24/7
- Orange County → — (855) 625-4657, OC Links, 24/7
- San Diego County → — (888) 724-7240, Access and Crisis Line, 24/7
Inland Empire
- Riverside County → — (800) 706-7500, CARES line, 24/7
- San Bernardino County → — (888) 743-1478, 24/7 access line
Desert
- Imperial County → — (800) 817-5292, 24/7 access and crisis line
Bay Area
- Alameda County → — (800) 491-9099, ACCESS line, 24/7
- Contra Costa County → — (888) 678-7277, 24/7 behavioral health ACCESS line
- Marin County → — (888) 818-1115, 24/7 ACCESS line
- Napa County → — (707) 253-4711, 24-hour crisis hotline
- San Francisco County → — (888) 246-3333, 24/7 behavioral health access line
- San Mateo County → — (650) 579-0350, 24/7 crisis line and mobile crisis team
- Santa Clara County → — (800) 704-0900, 24/7 behavioral health call centre
- Solano County → — (707) 806-0866, mobile crisis hotline, 24/7/365
Central Coast
- Monterey County → — (888) 258-6029, 24/7 ACCESS line
- San Benito County → — (831) 902-2911, 24/7/365 mobile crisis line
- San Luis Obispo County → — (800) 838-1381, 24/7 behavioral health access line
- Santa Barbara County → — (888) 868-1649, 24-hour crisis response and access line
- Santa Cruz County → — (800) 952-2335, 24/7 behavioral health access line
- Ventura County → — (866) 998-2243, 24/7 crisis line
Central Valley
- Fresno County → — (800) 654-3937, 24/7 access line
- Kern County → — (800) 991-5272, 24-hour crisis hotline and access line
- Kings County → — (800) 655-2553, 24/7 access and crisis line
- Madera County → — (559) 533-1000, 24/7 mobile crisis line
- Merced County → — (209) 381-6819, 24/7 crisis line
- Sacramento County → — (888) 881-4881, mental health access team
- San Joaquin County → — (209) 468-8686, 24/7/365 crisis line
- Stanislaus County → — (888) 376-6246, access, crisis and support line, 24/7
- Tulare County → — (800) 320-1616, 24-hour crisis and access line
- Yolo County → — (888) 965-6647, 24/7 mental health crisis and access line
Sierra
- Alpine County → — (800) 318-8212, 24/7 crisis line
- Amador County → — (888) 310-6555, 24-hour crisis line
- Calaveras County → — (800) 499-3030, 24/7 crisis line
- El Dorado County → — (800) 929-1955, 24/7 access and crisis line
- Mariposa County → — (800) 549-6741, 24-hour crisis line
- Nevada County → — (530) 265-5811, 24-hour crisis line
- Placer County → — (888) 886-5401, 24-hour crisis and intake line
- Plumas County → — (800) 757-7898, 24/7 crisis and access line
- Sierra County → — (888) 840-8418, 24/7 crisis and access line
- Tuolumne County → — (800) 630-1130, 24-hour behavioral health crisis line
Eastern Sierra
- Inyo County → — (800) 841-5011, 24/7 access line
- Mono County → — (800) 687-1101, after-hours access line
Northern Valley
- Butte County → — (800) 334-6622, 24/7 behavioral health crisis line
- Colusa County → — (888) 793-6580, 24-hour crisis line
- Glenn County → — no county line we could confirm; the page says so
- Sutter County → — (888) 923-3800, Sutter-Yuba psychiatric emergency services, 24/7
- Tehama County → — (800) 240-3208, 24/7 access line
- Yuba County → — (888) 923-3800, Sutter-Yuba psychiatric emergency services, 24/7
North Coast
- Del Norte County → — (888) 446-4408, 24/7 mental health and substance use access line
- Humboldt County → — (888) 849-5728, 24-hour behavioral health crisis line
- Lake County → — (800) 900-2075, 24-hour emergency crisis line
- Mendocino County → — (855) 838-0404, 24/7 crisis line
- Sonoma County → — (800) 870-8786, 24/7 behavioral health access line
- Trinity County → — (888) 624-5820, 24-hour behavioral health access line
Northeast
- Lassen County → — (888) 530-8688, 24-hour behavioral health crisis line
- Modoc County → — (800) 699-4880, 24/7 emergency line
- Shasta County → — (888) 385-5201, 24-hour mental health access and crisis line
- Siskiyou County → — (800) 842-8979, 24/7 crisis intervention and access line
Q&A
Q: Does Medi-Cal cover therapy in California? A: Yes. Covered therapy is available through your managed care plan or county mental health plan. Check any Share of Cost on your eligibility notice.¹ The No Wrong Door policy (BHIN 22-011) requires whichever one you contact to connect you to the right care.
Our directory has not opened. Use the plan and county contacts above now. See the directory status →
Moving within California: I moved counties. Do I lose my Medi-Cal therapist? →
Sources
- DHCS, Medi-Cal Help: managed-care copayments and Share of Cost; the eligibility Notice of Action states whether Share of Cost applies and its amount — dhcs.ca.gov. Source checked September 7, 2026; legal review remains pending.
- DHCS BHIN 22-011, No Wrong Door for Mental Health Services Policy — dhcs.ca.gov/Documents/BHIN-22-011
- Cal. Code Regs. tit. 28, §1300.67.2.2(c)(5)(E) — leginfo.legislature.ca.gov — the same timeframes are stated in the statute at Health & Safety Code §1367.03(a)(5), which is the citation we rely on.
- California Department of Health Care Services, Medi-Cal eligibility chart by federal poverty level — 138% FPL; $21,597 (household of one), $29,187 (household of two); chart last modified May 2026 — dhcs.ca.gov. Verified 17 August 2026.
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