The short answer: There are two distinct doors: campus sessions and 24/7 virtual counseling. Ask the campus clinician which is appropriate for recurring care.¹

Start with Social Well-being and Behavioral Support

Book it: Call, complete the online self-referral form or visit the Social Well-being and Behavioral Support office. The current phone number is 909-652-6338. Open the official service page →¹

Who can use it: All currently enrolled Chaffey students. What it costs: Campus sessions and First Stop Health virtual counseling are free to students.¹

The limit that matters

The campus service does not publish a fixed session count; 24/7 First Stop Health counseling is a separate virtual route. This is the fact to confirm again at intake, because staffing and campus rules can change during the academic year.¹

If you need help today

Contact the campus behavioral-support team during business hours. After hours: First Stop Health provides free 24/7 virtual counseling at 888-691-7867; use 988 for crisis care.²

In crisis? Call or text 988 — free, 24/7.

Medication and longer-term therapy

Psychiatry: The official pages do not promise campus medication management. When campus care is too short: Student health provides referrals when indicated, and First Stop Health supplies an additional virtual route.²

If you use a parent’s insurance, billing paperwork can disclose that care was used. Read the student privacy and EOB route →. If money is the obstacle, compare Medi-Cal →, sliding-scale care →, and California-wide telehealth →.

What to ask in the first appointment

  1. What is my individual-session limit this term or year, and does intake count?
  2. If I need weekly or specialized care, who starts the outside referral?
  3. Is psychiatry separate, and does it require a campus or insurance referral?
  4. What can I use while I am waiting: a group, same-day consultation, or virtual care?
  5. Will any charge or insurance explanation be sent to someone else?

Verification record

Every campus-specific statement above was read on an official Chaffey College page. Core access facts are due for re-check by 2026-11-22. A missing number is reported as “not published,” never filled from an old catalog or another campus.

Sources

  1. Chaffey — Schedule a mental-health session, read 2026-08-24.
  2. Chaffey — Health services and 24/7 counseling, read 2026-08-24.