The short answer: Counseling and medication use separate doors: CAPS for therapy, Student Health for psychiatric medication evaluation. Ask CAPS case management for outside care when you need a longer course.¹

Start with Counseling and Psychological Services (CAPS)

Book it: Call 909-537-5040 or visit HC-162; online scheduling is not currently offered. The current phone number is 909-537-5040. Open the official service page →¹

Who can use it: Enrolled students who paid the health fee; defined returning students may buy summer eligibility. What it costs: No additional charge for CAPS services.¹

The limit that matters

The current FAQ does not publish a numerical limit. This is the fact to confirm again at intake, because staffing and campus rules can change during the academic year.¹

If you need help today

Weekday walk-in times are available for urgent needs; call or visit HC-162. After hours: Call 909-537-5040 and press 8 for the after-hours crisis line.²

In crisis? Call or text 988 — free, 24/7.

Medication and longer-term therapy

Psychiatry: Student Health provides psychiatric medication evaluation and management at 909-537-5241. When campus care is too short: CAPS case management can provide community referrals.²

If you use a parent’s insurance, billing paperwork can disclose that care was used. Read the student privacy and EOB route →. If money is the obstacle, compare Medi-Cal →, sliding-scale care →, and California-wide telehealth →.

What to ask in the first appointment

  1. What is my individual-session limit this term or year, and does intake count?
  2. If I need weekly or specialized care, who starts the outside referral?
  3. Is psychiatry separate, and does it require a campus or insurance referral?
  4. What can I use while I am waiting: a group, same-day consultation, or virtual care?
  5. Will any charge or insurance explanation be sent to someone else?

Verification record

Every campus-specific statement above was read on an official Cal State San Bernardino page. Core access facts are due for re-check by 2026-11-22. A missing number is reported as “not published,” never filled from an old catalog or another campus.

Sources

  1. CSUSB CAPS — FAQs, read 2026-08-24.
  2. CSUSB Student Health Center, read 2026-08-24.