The short answer: Campus and TimelyCare visits need no reimbursement; no separate outside-copay fund was verified.¹

Start with Counseling and Psychological Services (CAPS) and TimelyCare

Book it: Call CAPS or register for TimelyCare with a university email. The current phone number is 909-448-4105. Open the official service page →¹

Who can use it: Currently enrolled undergraduate, graduate, CAPA, law, SPCE and regional-campus students. What it costs: CAPS and TimelyCare are free for currently enrolled students.¹

The limit that matters

CAPS does not publish a current fixed cap; TimelyCare provides 12 scheduled visits per academic year plus TalkNow. This is the fact to confirm again at intake, because staffing and campus rules can change during the academic year.¹

If you need help today

Call CAPS or use TimelyCare TalkNow. After hours: TalkNow is available 24/7; Tri-City’s crisis line is 866-623-9500.²

In crisis? Call or text 988 — free, 24/7.

Medication and longer-term therapy

Psychiatry: CAPS has published psychiatric appointments, but students should confirm current availability. When campus care is too short: CAPS and TimelyCare care navigation provide community-resource routes.²

If you use a parent’s insurance, billing paperwork can disclose that care was used. Read the student privacy and EOB route →. If money is the obstacle, compare Medi-Cal →, sliding-scale care →, and California-wide telehealth →.

What to ask in the first appointment

  1. What is my individual-session limit this term or year, and does intake count?
  2. If I need weekly or specialized care, who starts the outside referral?
  3. Is psychiatry separate, and does it require a campus or insurance referral?
  4. What can I use while I am waiting: a group, same-day consultation, or virtual care?
  5. Will any charge or insurance explanation be sent to someone else?

Verification record

Every campus-specific statement above was read on an official University of La Verne page. Core access facts are due for re-check by 2026-11-23. A missing number is reported as “not published,” never filled from an old catalog or another campus.

Sources

  1. La Verne — Counseling and Psychological Services, read 2026-08-25.
  2. La Verne — Student support services, read 2026-08-25.